Knowledge Base Loading Error

Resolved

Degraded performance

Started almost 5 years agoAugust 14, 2021Lasted about 24 hours7:24 PMAugust 15, 20216:59 PMUTC

Affected

Knowledge Base

Updates

Resolved
August 15, 2021 at 6:59 PMUTC
Resolved
August 15, 2021 at 6:59 PMUTC
We just resolved the issue!
Identified
August 15, 2021 at 6:56 PMUTC
Identified
August 15, 2021 at 6:56 PMUTC
We've identified the issue, and are currently working towards a fix.
Investigating
August 14, 2021 at 7:24 PMUTC
Investigating
August 14, 2021 at 7:24 PMUTC
We are currently investigating an incident where the Knowledge Base is having trouble loading under a koal.us domain. It is still accessible, and we will fix it when our Team is available.

Koal - Knowledge Base Loading Error – Incident details